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I have just seen a film which I highly recommend if you are working in the Middle East, interested in doing so, or working with international teams. It’s called “WADJDA” by Haifaa Al-Mansour, the very first film by Saudi’s first female film-maker. The stories about how it was made are almost as interesting as the […]

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Something I read recently struck a real chord. It’s that although we seem to live in a culture that encourages us to constantly tick items off our “to do” list, at the end of the day, it’s the quality of our relationships that really matters.  (from blog http://www.realprosperityinc.com/blog) This goes to the heart of what […]

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I wrote about empathy in a previous blog – http://oxfordprofessionalenglish.com/?p=801   Here are some more reasons why it’s important.  Communication and empathy are at the centre of good relationships.  So we need to strengthen both sets of skills. In International business, cultural and linguistic empathy is especially important. There’s the matter of culture. Without empathy, […]

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Empathy is often defined as the ability to understand and share the feelings of another; to identify and understand another’s situation, feelings and motives. It’s the skill of acknowledging concerns and feelings felt by others, putting yourself in their shoes. Why should you be empathetic your business? By putting ourselves in someone else’s shoes we […]

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I received a newsletter from my IT support service (www.homeITsupport.biz) with various tips for using email more efficiently. Tip number 1 was: “Never send large attachments by email. Use an alternative like MailBigFile, YouSendIt or Dropbox. Email is designed for small text items, not files. Adding large files is like trying to drive a truck through […]

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